[ FAQ ] Frequently Asked Questions



★ Roxy Smith's Official YouTube
https://www.youtube.com/c/RoxySmithOfficial
Feel free to hit Subscribe and Like button ~

★ DOWNLOAD VN HAX PUBGM BETA (NEW UI)
Link : http://bit.ly/VNHaxNewUI
Password : 123 OR 113 OR vnhax OR vnhax.com

★ DOWNLOAD VN HAX PUBGM (OLD UI)
Link 1 : http://bit.ly/VNHDownload
Link 2 : http://bit.ly/VNHdll

Password : 123 OR 113 OR vnhax OR vnhax.com

DOWNLOAD VN HAX OLD UI FOR LD PLAYER
Link Cerberus : https://bit.ly/VNHOLDUILDPlayer


DOWNLOAD CERBERUS BYPASS BY CICERON
Link Cerberus : http://bit.ly/BypassTGB
Link Xposed : http://bit.ly/XposedTGB
Instruction : http://bit.ly/CerberusBypassInstruction


Download RoxyS Gameloop Setup
Link : http://bit.ly/RoxySGameloopSetup


Download RoxyS SmartGaga Setup
Link : http://bit.ly/RoxySSmartGaga


FIX DIRECTX STUCK FOR SMART GAGA
1. Download : http://bit.ly/FixSmartGagaDirectX
2. Read instruction inside
3. Next, move on to VN HAX SMART GAGA MOD below


VN HAX PUBGM x SMART GAGA MOD
1. Download / update MOD from : https://bit.ly/VNHSmartGagaMOD
2. Next, Copy file com.tencent.ig.bin to %AppData%\SmartGaGa\UserConfigs
3. Delete file com.tencent.ig.bin in folder configs (SmartGaga\ProjectTitan\Engine\configs)
4. Copy ProjectTitan.exe to Engine folder (Replace)


Download RoxyS LD Player Setup
Link : https://bit.ly/RoxySLDPlayer


Download PUBGM APK by RoxyS
Link : http://bit.ly/RoxySPUBGMAPK

★ OFFICIAL DISCORD SERVER
Link : http://bit.ly/VNHDiscord

★ Official Facebook Group
Link : http://bit.ly/VNHaxFacebook

---------------------------------------------------------------------------------------------------------------

Q : VN HAX working for Korea PUBGM ?
A : NO, currently only working for International PUBGM and VNG PUBGM

Q : VN HAX working on LDPlayer? Memu emulator? NOX emulator? Bluestack? (Or other emulators)
A : NO, currently only working for Tencent Gaming Buddy emulator

Q : I always get 10 minutes ban / temporary ban, how to fix this ?
- Sync your emulator timezone with your PC timezone (make sure it's same)
- Download and use this file : http://bit.ly/FixTemporaryBan

Q : HACK LINK ? DOWNLOAD LINK ? CHEAT LINK ? GIVE ME THE LINK PLEASE
- Read above please


---------------------------------------------------------------------------------------------------------------


Q : No "DANGEROUS" features for OLD UI / Can't use any "DANGEROUS" features for BETA (NEW UI)
A : For old UI, you'll need to use Win-64 loader and for BETA your OS must 64-bit

Q : I am using Win-64 loader / my PC is 64-bit, but still NO DANGEROUS / CAN'T USE DANGEROUS features ! Help me ...
A : "DANGEROUS" features will automatically disabled when the driver can't start (related to your PC)

Here some solutions :
1. Uninstall or temporary disable any Anti Virus
2. Disable Windows Defender permanently, look at this picture how : https://i.imgur.com/WT53bwo.png
3. Uninstall Deep Freeze (if you have this program installed)
4. Turn off "Windows Firewall" (You'll need to restart your PC after that)
5. Uninstall cleaner program (like CCleaner or something like this)
6. Download FULL DRIVER TOOLS : http://bit.ly/DLLErrorFix
Tutorial : https://www.youtube.com/watch?v=9hg1dJPW6KM
7. Update all of your driver to latest version (Use google.com to search "How to update my PC driver ?")
8. Very last solution is reinstalling your Windows will fix that, Proof : https://imgur.com/a/NwT6PgD

--> Driver start error : 1072 (OLD UI) it means you need to disable any antivirus (included Windows Defender and Windows Firewall)


---------------------------------------------------------------------------------------------------------------

Q : I don't want to have DANGEROUS features on my cheat!
A : Then you can use Win-32 loader to get ESP + aimbot features (NO DANGEROUS)

Q : My PC operating system is 64bit, should i use Win-64 loader only?
A : No, you can use Win-32 loader too, but DANGEROUS features will be disabled

So here the conclusion
- For 32bit windows only can use Win-32 loader, and will get ESP + aimbot features only (NO DANGEROUS)
- For 64bit windows can use both loader
NOTE 1 : If want to use ESP + aimbot + DANGEROUS features, use Win-64 loader
NOTE 2 : If want to use ESP + aimbot features only, use Win-32 loader


---------------------------------------------------------------------------------------------------------------


Q : Failed to get DLL from the server?
Your connection too slow to reach our VN Hax server! Or maybe our server is down ~

--> ERROR CODE : 0
Here, some solutions for you :
1. Use VPN to download the DLL file, use this link : http://bit.ly/RoxyFreeVPN (Remember to turn it off once you finish downloading)
2. DELETE OLD DLL, and try to download the DLL again, again and again until you success
3. Or try to use this loader : http://bit.ly/FixErrorCode5 (For New UI / BETA user)
4. If needed, flush your DNS from CMD (https://support.4it.com.au/article/flush-dns-windows-10/)

Another solution for OLD UI user, you can try to use this DLL + Loader
Download : http://bit.ly/VNHdll
PS : I will always update the DLL file into newer version

How to use?
1. Delete all DLL and Loader from your PC (YOU MUST DELETE + RESTART !!!)
2. Extract this file into one folder
3. Run loader with "Administrator"
4. It should skip the download process
5. Done

IF YOUR DLL TURNED INTO .DLL.BAK EXTENSION
1. Delete DLL file
2. Download Offline Loader here : http://bit.ly/VNHOffline
3. Extract DLL and loader into one folder
4. Run As Administrator loader
5. Done

--> ERROR CODE : 2 FOR OLD UI (PLEASE UNINSTALL AVAST OR AVG)
This error related to your Anti-virus, including Windows Defender and Windows Firewall
But Roxy, I've disabled everything
Okay, maybe this is your last solution, reinstall your windows
Proof : https://i.imgur.com/XATSY8g.png

--> ERROR CODE : 2
This error related to your IP address that has been blocked by CloudFlare
The solution is, try to open this page first : https://pubgm.vnhax.com
1. If the site ask you to solve a captcha, solve it and after that try to open the loader again
2. If the site only showing you a blank page, close your browser and try to open the loader again
3. If you still get error code 2, it means your IP has been blocked by CloudFlare
The solution is change your IP address manually (VPN "might" not working in this case)

--> ERROR CODE : 5
This error related to antivirus, windows firewall and TenProtect process
One of them blocked the process of the loader read the DLL file
Solution :
1. Disable any antivirus (included windows defender)
2. Disable Windows Firewall
3. Check if there is "TenProtect" process, if you find it please delete the process
4. Try to download this loader, and open as Administrator : http://bit.ly/FixErrorCode5 (For New UI / BETA user)
5. Try to uninstall whole TGB and then reinstall your TGB
6. Very last solution if you want to do it, reinstall your windows / PC

--> ERROR CODE : 4 / 6 / 193
Please download and use this loader: http://bit.ly/FixErrorCode5 (For New UI / BETA user)

--> ERROR CODE : 225
1. Disable antivirus (included Windows Defender) and disable Windows Firewall
2. Delete your DLL and try to open your loader again
3. Still error? Please delete loader + DLL and try to download and use this loader : http://bit.ly/FixErrorCode5 (For New UI / BETA user)


---------------------------------------------------------------------------------------------------------------

Q : I always got banned, over and over again! How to fix this ?!
A : Tencent ban your IP and MAC address, and now you are in "ban loop" situation

Q : Do you know how to change the IP address and MAC address ?
- To change or get a new IP address, you need to contact your ISP (Internet Service Provider) to change it
- To change MAC address, you can use this : http://bit.ly/RoxySMAC

Note 1 : To change the MAC address using TMAC, follow this instruction : https://i.imgur.com/dgYza3n.png
Note 2 : Using TMAC will change your MAC address and also your IP address at the same time !

But here some google answers about changing IP address:
http://bit.ly/ChangeIP1
http://bit.ly/ChangeIP2

Additional notes about solving "ban loop" :
- 2 users (from Discord and Facebook) claimed that by REINSTALLING (Clean install) your windows will solve that ban loop
- If you don't want to reinstalling your windows, you can use HWID Changer : http://bit.ly/RoxySHWID (Not tested yet)

- Another user from Facebook claimed that using "Revo Uninstaller" will solve that ban loop
https://www.facebook.com/fajriaantoni Proof : https://i.imgur.com/rwKP1IX.png
https://www.facebook.com/eakhattab Proof : https://i.imgur.com/whVM9m9.png
Download Uninstaller Programs : http://bit.ly/RoxyUninstallerPRO


---------------------------------------------------------------------------------------------------------------


Q : ERROR 404/500/502/503/504/505 on activation link (123link / megaurl / adfly)
A : JUST WAIT FOR A FEW MINS (Try to SPAM refresh your activation page using F5)
All of those activation link it's not our website, it's just ads link
If those link down, WE CAN'T FIX IT for you, because it is not our website and not in VN HAX domain and server
So if you got those error on activation link, JUST WAIT !!!

Q : I'm getting error "Bad Image" when opening VNH loader (https://i.imgur.com/QKYbLUY.png)
- There is a virus on your PC that destroyed the loader and DLL file, please check your PC
- Please make sure to disable any Antivirus, Windows Defender and Windows Firewall
- Please try to use this loader : http://bit.ly/FixErrorCode5
- Last solution, reinstalling your windows to get a clean and fresh windows

Q : I'm getting this error (https://i.imgur.com/QKYbLUY.png)
"Failed to load VnHaxPUBGM-Win-64-Shipping.dll (193)"
"Error: %1 is not a valid Win32 application"
- There is a virus on your PC that destroyed the loader and DLL file, please check your PC
- Please make sure to disable any Antivirus, Windows Defender and Windows Firewall
- Last solution, reinstalling your windows to get a clean and fresh windows


---------------------------------------------------------------------------------------------------------------

Q : Not found AEngineMgr (0x1)(0x0) https://imgur.com/a/XPHlA9G
A : There is TenProtect process blocked VN Hax process
Solution : Perform a clean uninstall, then clean install your TGB again

Q : Do you know how to lower CPU usage? My CPU usage so high
A : Use "Fix CPU usage" from our cheat
Look at this picture : https://i.imgur.com/5ryKJZN.png

Q : My PC so lag when using OLD UI of VN Hax
A : Potato PC ?
Try to click "No" on the first dialog box / look at this picture : https://i.imgur.com/5ryKJZN.png
If needed, after that use "Fix CPU usage" from our cheat

Q : Do you know how to fix 98% stuck?
A : Download this file : https://123link.co/Fix98Stuck
Then put the file into this folder \TxGameAssistant\UI --> Inside UI folder (Copy and Replace)

Q : Do you know how to fix high ping? Clear Game cache?
A : Look at this picture : https://i.imgur.com/R8LHxas.png


---------------------------------------------------------------------------------------------------------------

Q : Cannot find game process, exiting ..... How to fix this ?
A : Make sure you open the game first
I did that, I open my game but still same error! Here some solutions :
1. Set your TGB memory to 4 GB, how? Look at this picture : https://i.imgur.com/4yPjSgZ.png
2. Then open VN Hax in Training room / in the middle of your game

Q : I GOT ERROR IN VIETNAM LANGUAGE (Loi ERROR) LIKE THIS : https://i.imgur.com/foLtHxD.jpg
- It's because your game data corrupted and you need a fresh and clean game data

Q : "You are reached key generator limit (75), please wait next 12 hours to generate again"
"error":"THRESHOLD_LIMIT_REACHED","code":9008"
A : Wait for a few hours, and then try reactivate the cheat again (or you can use VPN to get the token)


---------------------------------------------------------------------------------------------------------------


Q : I got this error "This code requires a valid serial number to run"
- Sync your timezone correctly, like this : https://i.imgur.com/4FGlhBR.png
- Change your time to 24 hours / 12 hours format (Restart PC required)
- Loader detected "debugger" application / tool on your PC, please uninstall
- Also uninstall any software that might block our loader and DLL file

Q : I got "Vui long kiem tra lai ngay gio tren may tinh" message
- Sync your timezone correctly, like this : https://i.imgur.com/4FGlhBR.png
- Change your time to 24 hours / 12 hours format (Restart PC required)
- Loader detected "debugger" application / tool on your PC, please uninstall
- Also uninstall any software that might block our loader and DLL file

Q : Google Chrome / Mozilla Firefox can't open vnhax.com / megaurl (Red Background / Connection Not Secure)
A : Just click on "Details" or "Advanced" and then click on "Proceed" or "Visit the site"

Q : Google Chrome / Mozilla Firefox can't download your RAR program (It says contain virus)
- Use Internet Download Manager to download it
- https://www.internetdownloadmanager.com/download.html (Download and Install)


---------------------------------------------------------------------------------------------------------------

--- OFFLINE LOADER FOR OLD UI ??? ---

HOW TO USE THIS ? READ CAREFULLY !
1. Download offline loader
Link : http://bit.ly/VNHOffline

2. Download online loader (NEW VERSION, SKIP DOWNLOAD FEATURE)
Link : http://bit.ly/VNHDownload

3. Create a new folder with name "ONLINE"
- Put online loader into this folder
- Open the loader with Run As Administrator
- Wait for the download, and then your browser pop up
- Close the browser, close the cheat too
- YOU WILL GET "VnHaxPUBGM-Win64-Shipping.dll" file
- COPY / CUT THAT FILE

4. Create a new folder with name "OFFLINE"
- Put offline loader into this folder
- PASTE ONLINE DLL THAT YOU GET BEFORE FROM ONLINE LOADER ("VnHaxPUBGM-Win64-Shipping.dll")
- Open the loader with Run As Administrator
- Wait for the browser pop up, skip the ads
- DONE, GL HF!


---------------------------------------------------------------------------------------------------------------


Q : HOW ABOUT DANGEROUS FEATURES ?! CAN I USE IT WITHOUT ANY BAN ?!
ALL DANGEROUS FEATURES HAS BAN RISK
WHY ? BECAUSE IT'S CHANGING IN-GAME MEMORY VALUE
If those features SAFE, then we won't name it with "DANGEROUS" / "MEMORY"
So, ALWAYS USE WITH YOUR OWN RISK !!!


---------------------------------------------------------------------------------------------------------------


Q : The ads stuck on "Get Link" and nothing happens when I click on it
A : Close your browser and close your loader, now try to reopen the loader and skip the ads again

Q : You are using old version, please download newer version
A : Delete old DLL and download latest DLL with your loader
I did that, and still old version! Okay, here some solutions :
1. Clear History and Cache of your Internet Explorer browser
2. Delete loader and DLL, restart PC
3. Download loader again, and now try to download the DLL file with the loader

Q : I get this error "Error at hooking API "NtReadFile" "Dumping first 32 bytes"
A : delete your DLL and loader, then redownload new loader from this forum
I did that and still get that error, okay here some solutions :
- Please make sure to disable any Antivirus, Windows Defender and Windows Firewall, then try again
- Last solution, reinstalling your windows to get a clean and fresh windows


---------------------------------------------------------------------------------------------------------------

Q : View matrix not found?
- Try to change your emulator resolution and emulator DPI, where to change it? Here : https://i.imgur.com/uZ9sFW9.png
Proof : https://i.imgur.com/7UsFNOT.png

- Try to reinstall your TGB emulator

- Restarting your PC sometimes make it works
- Run the cheat using Run as Administrator in your lobby / training room

- Turn off any anti-virus, deep freeze, firewall and other programs that might block the process


Q : Error "Can't find TGB windows, please ensure that you are using Global TGB"
- Run the game first, and then run the cheat with "Administrator"
- Don't use full screen while activating the cheat
- Make sure you use English TGB

Q : Can I see your cheat settings?
A : Sure, click on this link : https://i.imgur.com/tcV7gdY.png (Old UI settings)
I'm using those settings since our first release, never get any ban / suspend on my main account with Royal Pass


---------------------------------------------------------------------------------------------------------------

Q : What is your Emulator settings?
Emulator Engine Setting : https://i.imgur.com/4yPjSgZ.png
Emulator Game Setting : https://i.imgur.com/50ASvhR.png
In game Graphics : Ultra HD (Low specs use Smooth)
In game Frame Rate : Extreme
In game Style : Colorful
Mouse DPI : 800

Q : Do you play PUBGM? Can I add you?
Nick : OfficialRoxyS
ID : 5362306148
Twitter : @OfficialRoxyS
Facebook : https://www.facebook.com/OfficialRoxySmith

Q : Do you have an official clan in PUBGM?
First Clan : VNH PUBGM
Second Clan : VNH Official
Third Clan : VNHRoxyS


---------------------------------------------------------------------------------------------------------------


Q : The file can't be opened / the file is damaged
- Turn off any antivirus (including windows defender)
- Redownload the cheat
- Extract the cheat using the latest WinRAR software (https://www.rarlab.com/download.htm)
- Run the cheat using "Run as Administrator"

Q : What is your emulator?
- TENCENT GAMING BUDDY
- Use English language for the emulator

Q : To prevent any DLL error / cheat error?
A : Download FULL DRIVER TOOLS : http://bit.ly/DLLErrorFix
Tutorial : https://www.youtube.com/watch?v=9hg1dJPW6KM (Leave a Subscribe to this guy video xD)


---------------------------------------------------------------------------------------------------------------

Q : Cheat only showing the black screen
A : Press "YES" when you get a message box "Fix black screen?"
Look at this picture : https://i.imgur.com/nOTL3K7.png

Q : I press "YES" and still black screen! Help me please!
A : Download this program : http://bit.ly/FixBlackScreen
How to use? Here : https://i.imgur.com/jGzndvi.jpg

Q : Aimbot not working probably?
A : Try to decrease / increase your aimbot settings and also your mouse sensitivity in PUBG Mobile


---------------------------------------------------------------------------------------------------------------


Q : After skip the ads, nothing happens, I try to put the token manually and still nothing happens!
A : Try to use Offline loader

Q : Invalid activation key?
A : Please reactivate, how ? Close your loader and reopen the loader, skip the ads to get a new token

Q : Can't connect to server, please try again!
A :Please reactivate, how ? Close your loader and reopen the loader, skip the ads to get a new token
I did that, but still same error appears
It looks like your IP address has been banned by the cloudflare, solution is change your IP manuallly (or you can try with VPN)


---------------------------------------------------------------------------------------------------------------


Q : I get ban / I get suspended
A : If you decided to use a cheat, do not complain when you get a ban / suspend
Always use it with your own risk, because we as your cheat provider do not have any responsibility to your account
Read more here : https://roxysmithofficial.blogspot.com/p/terms-of-service.html

Q : Do you know how to avoid ban / suspend?
- Don't use anti ban or any external software / script or something like this
- Don't use Locale 2.4.0 or something like this
- Don't make your emulator become "undetected" with any script
- Don't need to use aimbot (PUBGM already gave you aim assist)
* For me player ESP is good enough to get chicken dinner
* I suggest you to use player ESP only (don't really need to use Aimbot and No Recoil!)


---------------------------------------------------------------------------------------------------------------


Q : What is your PC Specs?
--- For PC ---
Processor : Intel® Core™ i9-9900K @3.60 GHz (16M Cache, up to 5.00 GHz)
RAM : 32 GB of G.Skill TridentZ DDR4-3200 RGB (4 x 8 GB)
Graphics Card : 11 GB NVIDIA® GeForce RTX 2080Ti Founders Edition
Motherboard : ASUS ROG Maximus XI Hero
Monitor : ASUS ROG Swift PG27UQ Gaming Monitor (27" 4K UHD 3840 x 2160), 144 Hz G-Sync HDR, Aura Sync
SSD : 1 TB of Samsung 970 Pro M.2 NVMe
Storage1 : 4 TB of SSD Samsung 860 Evo 4TB SATA
Storage 2 : 6 TB of Western Digital Black
Case : Thermaltake View 31 RGB Tempered Glass
PSU : Corsair AX 1500i
CPU Cooler : NZXT Kraken X62
LED : NZXT Sleeved LED Kit
OS : WINDOWS 10 PROFESSIONAL ORIGINAL

--- For Laptop ---
ASUS X450 JN
Processor : Intel® Core™ i7-4710HQ @2.50 GHz
RAM : 12 GB DDR3 (Upgraded)
VGA : 2 GB of NVIDIA® GeForce® GT 840M + 1 GB of Intel HD Graphics 4600
HDD : 1 TB
Screen : 14" (1366 x 768)